International Orders
Defected Items
If the product is found to have any kind of defect within 14 days of delivery, a full refund will be issued. Return shipping paid by us.
Unwanted Items
If the customer changes his/her mind within 30 days after order, a refund will be issued upon reciving the product back. Customer will have to pay for return shipping to the UK.
The amount refunded is at the discretion of Joy Gift London Limited depending on the condition of the returned product.